Refund policy

Returns & Cancellations

We pride ourselves on sourcing, roasting and supplying the worlds finest specialty coffees, while we want you to be completely happy with your order as coffee is a consumable product we’ll only replace or refund coffee if it’s faulty or damaged.

If goods are returned due to being faulty, so long as they are returned within a reasonable time, the remedy afforded to the customer, under the Sale of Goods Act 1979 (as amended), is a refund. Also, where a consumer exercises his cancellation rights the customer will be given a refund within 30 days of their cancellation.

If you have any questions returning your order, please get in touch via our customer service team hello@cliftoncoffee.co.uk